Refund policy

We have a 30-day return policy, which means we must receive your return within 30 days after you received your order.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Any items refunded that fall outside of our policy will be discarded and will not be refunded. 

You can start your return at: https://yellowbylina.com/a/returns

If your return is accepted, we will send you instructions on where to send your package. You must create your own shipping label to return your order. We are not responsible for shipping costs for returns. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at yellowbylina@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Clothes damaged after being washed and handled incorrectly do not qualify for a refund. For proper washing instructions please read the product description of the item you purchased.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do not accept exchanges. We accept returns only.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If your return is not approved after inspection, that means it did not meet our store policy and will not be eligible for a refund. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at yellowbylina@gmail.com